Legal notice

The website https://eclavies.com (hereinafter the "Site") is operated by Eclavies, located at Trondheimsveien 26B, 0560 Oslo, Norway. These terms govern access to and use of the Site and the services offered.

Acceptance of Terms

By accessing or using the Site, you accept all of these Terms and Conditions. If you do not accept these terms, please immediately stop using the Site. We reserve the right to modify these terms at any time. Any subsequent use of the Site constitutes your acceptance of the updated terms.

License of Use

We grant you a limited, non-exclusive, non-transferable and revocable license to access and use the Site for strictly personal and non-commercial purposes, subject to compliance with these terms.

Definitions

Business: Eclavies, the operating entity of the Site, located in Norway. Device: Computer, phone or tablet used to access the Site. User: Any person browsing or purchasing via the Site. Third-party Service: Providers, advertisers or marketing platforms with whom we collaborate. Cookies: Files stored in your browser to improve the user experience.

User Obligations

By using this Site, you agree to:

Provide accurate and up-to-date information when making purchases or creating an account. Maintain the confidentiality of your login credentials. Immediately inform our customer service in case of unauthorized use of your account. Be responsible for all activities carried out via your account.

Restrictions

You agree not to:

Sell, rent or redistribute Site content without written authorization. Modify, copy or exploit any element of the Site without our consent. Use our Site for illegal, fraudulent or harmful purposes.

Data Collected

We collect information when you:

Create an account or place an order. Contact our customer service. Subscribe to our newsletter.

Data collected: name, email address, phone number, postal address, browsing data (IP, browser, pages visited), payment information (via secure provider).

Return and Refund Policy

In accordance with our policy, you may return an item within 30 days of delivery. Products must be new, unused and in their original packaging. Please refer to our refund policy for more information.

Limitation of Liability

Eclavies shall not be held liable for indirect damages resulting from the use of the Site or the inability to use the services offered, except where otherwise required by law.

Indemnification

You agree to indemnify and hold harmless Eclavies in the event of any claim or dispute related to your use of the Site or non-compliance with these terms.

Suggestions and Ideas

Any idea, feedback or suggestion provided to Eclavies may be used freely, without obligation of credit or financial compensation.

Links to Third-Party Sites

Our Site may contain links to third-party sites. We are not responsible for their content or their privacy policies.

Cookies

The Site uses cookies to improve the user experience. You may configure your browser to refuse cookies at any time, however some features may be limited.

Modifications

These terms may be updated at any time. The last update is mentioned at the top of this page. It is your responsibility to check this page regularly.

Contact

Website: eclavies.com Business: Eclavies Email: support@eclavies.com Address: Trondheimsveien 26B, 0560 Oslo, Norway (Address available only for administrative correspondence and product returns. No physical point of sale at this address.)

Business Hours: Monday to Friday: 09:00 – 17:00 PM (GMT+1) Response Hours: We respond within 24 hours (business days).